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Be aware of a probable fraud or misrepresentation being performed by some men and women boasting to be Telus workers. They could be contractors, or Unique promotion reps, or simply workers who're intentionally misrepresenting Telus.
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As for loyalty, there is absolutely no such issue any longer. Under-going exactly the same matter with my Telus home services. I’m accomplished with them frequently escalating my arrangement pricing. Heading again to Shaw when my deal operates out.
The individuals doing this are not resellers. They can be scum and con artists. And they need to be prosecuted.
If an automatic assistant asks for The key reason why within your connect with, point out "I wish to make payment arrangements for my mobility bill".
I as well happen to be hoodwinked into signing up with them - mobile, internet and residential protection. Was informed my mobile will likely not enhance if I update (Untrue, which I ought to have regarded greater nevertheless the rep kept insisting after inquiring several times). Household safety is simply not needed for me, but the worsted Element of it is always that It is definitely not something which is responsible. My lock which is speculated to unlock by using a passcode refuses to operate. The installer came back again to repair it nevertheless it labored twice immediately after he reset it then not given that. Then Should the internet goes out it really is worthless, in terms of I can see It can be offline then.
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I shell out about $4500 a calendar year with Telus. In January I bought an out of doors digicam for $seven/thirty day period but regretted it and planned to return it. It had been new in the box - only plugged in to test it. Following a few several hours ready over the cellular phone I learned that there's a $340 cost to terminate. That could be a good deal for any $50 digicam. I pleaded While using the agent to waive the payment since I'm a faithful customer for so long. He said a supervisor will phone to discuss. No person identified as back again. Per month later on I tried all over again. At last, in April, immediately after 8 hours around the phone concerning this concern up to that time, I gave my ultimatum… waive the large cancellation fee or I terminate every one of the services with Telus and go elsewhere. No. So, I cancelled everything. A disgrace, simply because I haven't had just one problem While using the TV, internet, or mobile phones and appreciated Telus… for more than 14 yrs. However the $seven demand persisted. Sigh. Much more hrs within the cellular phone. Why is this the sole way to speak? It's so irritating and also a colossal squander of time.
The TELUS group acknowledges that our get the job done spans many Territories and Treaty regions and we've been grateful for the traditional Information Keepers and Elders that are with us today, anyone who has absent in advance of us and the youth that inspire us.
I had to Get hold of CS today with Chat as well as the Office I would Telus internet support like to talk to is only offered by phone. The CS on Chat arranged a get in touch with back again at an arranged time slot. When that Office called me later I received anything sorted out.
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Settled discussions will be closed and saved for 90 times, and will be accessed inside the Information Centre throughout the My TELUS app.
The TELUS staff acknowledges that our work spans a lot of Territories and Treaty spots and we are grateful for the standard Awareness Keepers and Elders who are with us nowadays, individuals who have gone in advance of us and the youth that inspire us.